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We are pleased to announce that at this stage, all customers should have received their games, with the exception of a few isolated cases that we have already addressed in our updates. Shipping has taken longer in Europe due to logistical and customs issues, but we are happy to report that everyone should now be able to enjoy their games in the comfort of their own homes.
If for any reason you have not yet received your game and have not informed us of the issue, we kindly request that you reach out to us via email at firstname.lastname@example.org or through our support ticket system below. We take customer satisfaction very seriously and we want to ensure that everyone has a positive experience with our products.
We appreciate your patience and understanding throughout the shipping process and we are committed to continuing to improve our logistics and shipping operations to provide the best possible service to our backers.
If this answer has not solved your doubt, please contact us, try a new search or submit a request below: